Terms and Conditions
1. Scope
These terms and conditions apply to all orders, concluded in our online shop.
2. Contractual partner, conclusion of contract
The purchase agreement is being concluded with Eastside Thomas Müller e.K. (sole trader)
The product's depiction in our online shop is no legally binding offer, but a non-binding online catalogue. You can place our products noncommittally in the shopping basket and correct your input data by using the in the order process provided and discussed proofing tools, at any time before submitting your binding order. By clicking the order button, you bindingly order the products in the shopping basket. A confirmation email about recieving your order will be sent to you immediately after submitting your order.
When the contract will be concluded depends on the chosen payment method.
3. Contract language, storage of contract text
The language for the conclusion of the contract is german. We will save the contract text and send you the order details and terms and conditions via e-mail. You can take a look at the contract text at our customer log-in.
4. Delivery conditions
Shipping charges will be added to the given product prices. Further details on the shipping charges' value can be seen at the offers.
5. Payment
We offer the following payment methods in our shop:
PayPal
Having submitted your order, you will be redirected to the website of online provider PayPal. You enter your payment details and confirm the usage of your data and the payment order there.
Klarna
- Pay within 30 days
- Pay after receiving the goods
- Manage your purchases in the Klarna app or on klarna.de
- You are protected at all times by Klarna buyer protection
Credit card
By submitting the order, your credit card information will simultaneously be transmitted to us. Having legitimated yourself as the righteous owner of the credit card, we will immediately after conclusion of the contract inquire your credit card company to start the transaction. The transaction will be performed automatically by the credit card company, charging your credit card.
SOFORT Überweisung
Having submitted your order, you will be redirected to the website of online provider SOFORT Überweisung. In order to pay the invoice via SOFORT Überweisung, you need an online banking account with PIN/TAN-procedure, that is unlocked for the participation at SOFORT Überweisung, legitimate yourself and confirm the payment order to us. You can recieve further information in the order process. The transaction will be conducted immediately by SOFORT Überweisung and charge your account.
EPS
The payment system "eps transfer" is a cooperation between Austrian banks and STUZZA Studiengesellschaft für Zusammenarbeit im Zahlungsverkehr GmbH, Frankgasse 10/8, A-1090 Vienna.
The payment method "eps transfer" is only available to customers in Austria if they pay in euros.
6. Prices and Shipping Costs
All the prices on our website include sales tax. Customers will be charged for shipping costs, as shown during the order process.
7. Terms of payment
The purchase price is due immediately upon conclusion of the contract. If the due date for payment is determined according to the calendar, the customer is in default if the deadline is missed. In this case, the customer must pay Eastside Thomas Müller e.K. default interest for the year amounting to 5 percentage points above the base interest rate. The date of payment is determined by the receipt of payment by Eastside Thomas Müller e.K.
Set-off against counterclaims of the customer or the retention of payments due to such claims is only permitted if the counterclaims are undisputed or legally binding or arise from the same order under which the delivery in question was made.
8. Damage during transport
Please complain any mistakes immediately at the deliverer and contact us promptly, if products with obvious transport damages are delivered. Neglecting a complaint or contacting has no consequences on your statutory rights and their enforcement, epecially your warranty rights. However, it helps us to assert our claims to carriers or transport insurances.
9. Warranties
The statutory rights for liability of defects apply. Information on current additional warranties and their exact conditions, if necessary, can be found at the corresponding product or special information sites in the online shop.
10. Liability
We are always unrestrictedly liable for claims, resulting from damages caused by us, our legal representatives or vicarious agents.
- violation of life, body or health,
- intentional or negligent violation of obligation
- guarantee promises, if agreed, or
- as long as it is within the ambit of the product liability law
When violating essential obligations, whose fulfillment is needed to enable a proper conduction of the contract and on whom a contractual partner can usually trust to be fulfilled (cardinal obligation), because of slight negligence by us, our legal representatives or vicarious agents, the liability is limited to the value of the damage, that can be anticipated when concluding the contract, as the development of the damage can usually be expected. Furthermore, claims of indemnity are excluded.
11. Terms and Conditions
VOLUNTARY RIGHT OF RETURN (Germany)
Customers from Germany can return the goods they have purchased from Eastside Thomas Müller e.k. within 30 days of receiving them. Return purchased goods in a new, complete and unused condition.
The customer can create a return label at https://fun-sport-vision.com/en/retoure.html.
The right of return applies both to goods that can be sent as a parcel and to goods that have to be picked up from you by a freight forwarder due to their size, volume or weight (such as roof tents), however in the latter case a fee of 100 EUR per item, which will be deducted from your refund amount if you return an item using the return option offered by Eastside Thomas Müller e.k.
The return of goods that can be sent by parcel is always free of charge for customers from Germany if you use the return option offered by Eastside Thomas Müller e.k. If you use a different type of return than that offered by Eastside Thomas Müller e.k. offered, no fee will be deducted from your refund amount, but you must bear the costs of returning the goods and the risk of accidental loss of the goods yourself.
As an alternative to the aforementioned website, the customer can also return the goods by telephone at 0371 90975-0 or by email info@fun-sport-vision.com to Eastside Thomas Müller e.k. register and request a return label.
Eastside Thomas Müller e.k. will send the free return label to the customer email address provided during the order process. The customer must print out this return label and stick it on the package they are returning. The customer can drop off the package at the nearest DHL or GLS shop.
After receiving the goods from Eastside Thomas Müller e.k., the customer will receive their money back within 14 days. To comply with the return period, it is sufficient that you send us a notification of the exercise of the right of return before the end of the return period to the contact details above, otherwise the goods must be received by us within 30 days of receipt.
This right of return only applies to complete, unused and undamaged goods returned. A return label that has already been used cannot be used again.
The right of return does not apply to goods manufactured individually for the customer or to second-choice goods. Likewise, this right of return does not apply to returns from customers whose usual place of residence is outside Germany.
The statutory right of cancellation and the statutory warranty claims remain unaffected by this voluntary right of return.
CANCELLATION POLICY FOR CONSUMERS FROM THE EUROPEAN UNION, SWITZERLAND AND LIECHTENSTEIN
If the customer is a consumer and only means of distance communication (e.g. letters, catalogues, telephone calls, telecopies, e-mails, messages sent via the mobile phone service (SMS) as well as radio and telemedia) were used to initiate and conclude the contract, the The following:
I. Right of withdrawal
You have the right to withdraw from this contract within fourteen (14) days without giving any reason.
The withdrawal period shall be fourteen (14) days from the day on which you or a third party other than the carrier designated by you takes possession of the last goods.
To exercise your right of withdrawal, you must contact us (Eastside Thomas Müller e.k., Nevoigtstrasse 6, 09117 Chemnitz,
Telephone number 0371 90975-0, email address info@fun-sport-vision.com) by means of a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract.
You can use the attached sample withdrawal form for this purpose, but this is not mandatory. To meet the withdrawal deadline, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
II. Consequences of revocation
If you revoke this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us or you have ordered from outside the European Union, e.g. from Switzerland or Liechtenstein), promptly and at the latest within fourteen (14) days from the day on which we received notification of your revocation of this contract.
For this refund, we will use the same means of payment that you used for the original transaction, unless you have expressly agreed otherwise; under no circumstances will you be charged any fees for this repayment.
We may refuse to repay until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us promptly and in any event no later than fourteen (14) days from the date on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the fourteen (14) day period.
For consumers with their usual place of residence in Germany, we will cover the cost of returning goods that can be sent by parcel and for goods that cannot be sent by parcel and that have to be picked up from you by a freight forwarder due to their volume, size or weight (such as roof tents), a fee of EUR 100 per item will be charged to cover the return costs, which will be deducted from your refund amount if you return the goods using the shipping method provided by Eastside Thomas Müller e.k. offered return option.
In all other cases, you will have to bear the direct costs of returning the goods.
If you have chosen a different type of return than that offered by Eastside Thomas Müller e.k., no fee will be deducted from your refund amount, but you will have to bear the costs of returning the goods yourself.
You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.
III. Special notes - Exclusion of the right of withdrawal for used goods
The right of withdrawal does not apply to consumers who, at the time of conclusion of the contract, do not belong to a member state of the European Union, Switzerland or Liechtenstein and whose sole place of residence and delivery address at the time of conclusion of the contract are outside the European Union, Switzerland or Liechtenstein.
The right of withdrawal also does not apply to consumers who have used the ordered goods beyond the usual inspection of the quality, properties and functioning of the goods, so that they must generally be regarded as used.
This includes, for example, clothing that has been worn for a long time or is dirty.
12. Final provisions
The goods remain the property of Eastside Thomas Müller e.K. until the purchase price has been paid in full. The place of jurisdiction (if permissible) and place of performance is the company's registered office.
Contracts between Eastside Thomas Müller e.K. and the customer are subject to the law of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods.
The statutory provisions restricting the choice of law and the applicability of mandatory provisions, in particular of the state in which the customer as a consumer has his or her habitual residence, remain unaffected. The contract remains binding in its remaining parts even if individual points are legally ineffective.
The statutory provisions, if applicable, take the place of the ineffective points. However, if this would represent an unreasonable hardship for one of the contracting parties, the contract will be ineffective as a whole.
13. Dispute resolution
The European Commision provides a platform for online dispute resolution, that can be found here https://ec.europa.eu/consumers/odr/. We are not obligated and will not participate in dispute resolution in front of a consumer arbitration board.
Status: October 1, 2024