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Terms and Conditions

Terms and Conditions

1. Scope

These terms and conditions apply to all orders, concluded in our online shop.

2. Contractual partner, conclusion of contract

The purchase agreement is being concluded with Eastside Thomas Müller e.k. (sole trader)

The product's depiction in our online shop is no legally binding offer, but a non-binding online catalogue. You can place our products noncommittally in the shopping basket and correct your input data by using the in the order process provided and discussed proofing tools, at any time before submitting your binding order. By clicking the order button, you bindingly order the products in the shopping basket. A confirmation email about recieving your order will be sent to you immediately after submitting your order.

When the contract will be concluded depends on the chosen payment method:

credit card

We accept your order by sending a declaration of acceptance in a seperate e-mail or by delivering the products within two days.

advance payment

We accept your order by sending a declaration of acceptance in a seperate e-mail, in which you can find our bank details, within two days.

PayPal Express

You will be redirected to the website of online provider PayPal. You can enter your payment details and confirm the payment order there. After submitting your order in the shop, we will request Paypal to start the transaction and thus accept your order.

PayPal Plus

Within the conditions of payment service PayPal Plus, we offer different payment methods as PayPal services. These are (PayPal, debit & credit card). Having submitted your order, you will be redirected to the website of online provider PayPal. You can enter your payment details and confirm the payment order there. Thus, the contract will be concluded.

SOFORT Überweisung

Having submitted your order, you will be redirected to the website of online provider SOFORT Überweisung, where you can confirm the payment instruction to SOFORT Überweisung. Thus, the contract will be concluded.

Cash payment on collection

We accept your order by sending a declaration of acceptance in a seperate e-mail within two days.

3. Contract language, storage of contract text

The language for the conclusion of the contract is german. We will save the contract text and send you the order details and terms and conditions via e-mail. You can take a look at the contract text at our customer log-in.

4. Delivery conditions

Shipping charges will be added to the given product prices. Further details on the shipping charges' value can be seen at the offers.

In general, you may collect your products at EASTSIDE | Fun-Sport-Vision, Nevoigtstraße 6, 09117 Chemnitz, Germany at the following business hours. mondays to saturdays 10.00 am to 6.00 pm (except holidays)

5. Payment

We offer the following payment methods in our shop:

Advance payment

When selecting advanced payment, you can find our bank details in a separate e-mail and we will deliver the products after recieving the payment.

Credit card

By submitting the order, your credit card information will simultaneously be transmitted to us. Having legitimated yourself as the righteous owner of the credit card, we will immediately after conclusion of the contract inquire your credit card company to start the transaction. The transaction will be performed automatically by the credit card company, charging your credit card.

PayPal Express

You will be redirected to the website of online provider PayPal in the order process. To pay the invoice via PayPal, you need to be registered or sign up at PayPal, legitimate yourself with your login details and confirm the payment order to us. Having submitted your order in the store, we will inquire PayPal to start the transaction.

PayPal Plus

Within the conditions of payment service PayPal Plus, we offer different payment methods as PayPal services. Having submitted your order, you will be redirected to the website of online provider PayPal. You can enter your payment details and confirm the usage of your data and the payment order there.

Having chosen PayPal as payment method, to pay the invoice via PayPal, you need to be registered or sign up at PayPal, legitimate yourself with your login details and confirm the payment order to us. PayPal will automatically start the transactio, having recieved a confirmation for the payment method.Having submitted your order in the store, we will inquire PayPal to start the transaction. You can recieve further information in the order process.

Having chosen credit card as payment method, you don't need to be registered at PayPal to be able to pay the invoice. The transaction will immediately, after recieving a confirmation for the payment order and legitimating yourself as the righteous owner of the credit card,  be conducted by your credit card company and charge your credit card. You can recieve further information in the order process.

Having chosen debit as payment method, you do not need to be reistered at PayPal to be able to pay the invoice. A direct debit mandate is granted to PayPal by confirming the payment order. You will be informed by PayPal about the date of the bank debit (prenotification). Having submitted the direct debit mandate immediately after recieving the confirmation for the payment order, PayPal will inquire their bank to start the transaction. The transaction will be conducted and charge your account. You can recieve further information in the order process.

SOFORT Überweisung

Having submitted your order, you will be redirected to the website of online provider SOFORT Überweisung. In order to pay the invoice via SOFORT Überweisung, you need an online banking account with PIN/TAN-procedure, that is unlocked for the participation at SOFORT Überweisung, legitimate yourself and confirm the payment order to us. You can recieve further information in the order process. The transaction will be conducted immediately by SOFORT Überweisung and charge your account.

Klarna
  • Pay in 30 days
  • Pay only after receiving the goods.
  • Manage your purchases in the Klarna app or on klarna.de.
  • You are protected at all times by Klarna buyer protection.
Collection by the customer

The ordered products can be collected at our store the day following the order. This only applies to weekdays mo-fr 8 am to 6 pm (except holidays).
address: Eastside/ Fun Sport Vision; Nevoigtstrasse 6; 09117 Chemnitz; Germany (1. OG ehm. Diamantwerk)

6. Damage during transport

Please complain any mistakes immediately at the deliverer and contact us promptly, if products with obvious transport damages are delivered. Neglecting a complaint or contacting has no consequences on your statutory rights and their enforcement, epecially your warranty rights. However, it helps us to assert our claims in front of carriers or transport insurances.

7. Warranties

The statutory rights for liability of defects applies. Information on current additional warranties and their exact conditions, if necessary, an be found at the corresponding product or special information sites in the online shop. 

8. Liability

We are always unrestrictedly liable for claims, resulting from damages caused by us, our legal representatives or vicarious agents.

  • violation of life, body or health,
  • intentional or negligent violation of obligation
  • guarante promises, if agreed, or
  • as long as it is within the ambit of the product liability law

 

When violating essential obligations, whose fulfillment is needed to enable a proper conduction of the contract and on whom a contractual partner can usually trust to be fulfilled (cardinal obligation), because of slight negligence by us, our legal representatives or vicarious agents, the liability is limited to the value of the damage, that can be anticipated when concluding the contract, as the development of the damage can usually be expected. Furthermore, claims of indemnity are excluded.

9. Code of conduct

We have submitted to the following codes of conduct:
Trusted Shops quality criteria
https://www.trustedshops.com/tsdocument/ TS_QUALITY_CRITERIA_de.pdf

10. Dispute resolution

The European Commision provides a platform for online dispute resolution, that can be found here https://ec.europa.eu/consumers/odr/. We are not obligated and will not participate in dispute resolution in front of a consumer arbitration board.